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Quality Assurance
At Always Clean Australia we know that effective management combined with quality supervision is the key to any successful labour intensive operation.
Quality Control
Always Clean Australia's auditing system has proved itself to produce the highest possible level of control on our service quality and has the full commitment of our management team. This procedure is endorsed as part of our formal Quality Management Systems.
Our Quality Policy is to determine, agree and conform to our customers’ needs and expectations. We achieve this by:
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Our stringent in-house quality control procedures ensure high professional standards are met by all personnel .
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We guarantee that our cleaning services are done at a professional level and meet the standards set by the client.
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Communicating our quality policy and working procedures to every employee to ensure they can perform their work to the highest possible standard
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Carrying out regular audits to detect and improve unsatisfactory quality levels.
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Implementing employee training procedures to ensure high standards of working practice.
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Communicating regularly with our customers to ensure quality and safety standards are being met.
Our practices focus on the values of customer care and satisfaction. We take pride in our all aspects of our work and take responsibility if anything is overlooked.
Our staff are employed through proper selection criteria and trained by us.
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